Join our Skipton Preloved Shop and turn great customer service, sustainable fashion and community spirit into life-changing support for local people affected by cancer.

Love retail? Love preloved fashion? Looking for flexible, purposeful work that fits around study, family or another role?

Cancer Support Yorkshire is recruiting friendly, organised and enthusiastic Assistant Shop Managers to help run our busy Skipton Preloved Shop. This is your chance to gain hands-on retail experience, support an amazing volunteer team, style brilliant donated stock and help raise vital funds for people affected by cancer across Yorkshire.

This is more than a shop role. Every bag of donations you sort, every window display you create, every customer you welcome and every volunteer you encourage helps fund practical, emotional and social support for local people when they need it most.

Choose the role that works for you

• Single post: Assistant Shop Manager — 2 days per week, plus 1 Sunday per month and 4 bank holidays per year.
• Two Assistant Shop Manager posts — 1 day per week each, plus 1 Sunday every 2 months and 2 bank holidays per year.
• Location: Skipton Preloved Shop.
• Salary: £26,227 pro rata, based on a 37-hour full-time week.
• Accountable to: Shop Manager.
• Responsible for: Supporting, encouraging and inspiring our brilliant team of volunteers.

Why this role is exciting

You will be part of a creative, community-focused shop where no two days are the same. You might be styling a new window display, spotting a vintage gem, welcoming regular customers, getting donations ready for sale, helping a volunteer build confidence, or sharing the story of how every purchase helps local people affected by cancer.

Student-friendly opportunity: We would especially love to hear from students who want real retail, leadership, customer service and sustainability experience. You will receive training, build valuable CV skills and get first bids on selected clothes before they go on general sale.

Job description

What you’ll do

• Create a welcoming shop: Provide excellent customer and donor service and help make the shop friendly, inclusive, safe and well presented.
• Drive sales: Sort, price, display and rotate donated stock to make the most of every donation.
• Style the space: Help create eye-catching displays, seasonal promotions and strong visual merchandising.
• Spot special items: Identify higher-value pieces and items suitable for online selling, including eBay.
• Support volunteers: Help recruit, train, encourage and organise volunteers so everyone feels confident and valued.
• Keep things running smoothly: Support opening and closing, cash handling, Gift Aid administration, basic records, health and safety and day-to-day shop procedures.
• Step up when needed: Deputise for the Shop Manager and help keep the shop trading confidently during busy periods, holidays and days off.

What we’re looking for

• A warm, positive person who enjoys working with customers, donors, volunteers and the wider community.
• Experience in retail, customer service, volunteering, hospitality or another people-focused environment.
• Confidence to support and motivate others, even if you are developing your leadership experience.
• Good organisation skills and the ability to follow procedures accurately.
• Comfortable using email, Microsoft Office and basic digital systems.
• Interested in sustainability, charity retail, fashion, visual merchandising or community fundraising.
• A flexible approach to occasional Sundays and bank holidays as part of the agreed rota.

Why join Cancer Support Yorkshire?

You will join a warm, values-led local charity where your work has a visible impact. The income raised through the Skipton Preloved Shop supports services including counselling, wellbeing support and welfare rights advice for people affected by cancer. You will gain valuable retail and leadership experience, work with a friendly team, champion sustainable shopping and help create a shop that people love visiting.

How to apply

We want to hear why you would be great in the role, in the format that helps you shine. Please send one of the following:

• A CV and
• A cover letter, with a maximum of 2 pages in total; or
• A short video; or
• Another creative format or media submission that explains why you are suitable for the position.

Send your application to recruitment@csyorkshire.org.uk or drop it off at the Skipton Preloved Shop. Tell us which role pattern you are interested in and show us your energy, creativity and commitment to great customer service.

Closing date for applications: Sunday 20th of September 2026.