We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
1. What information do we collect?
We may collect, store and use the following kinds of personal data:
- Information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;
- Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
- Information that you provide to us for the purpose of registering with us for support or an event;
- Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; and
- Any other information that you choose to send to us.
We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.
For more on Cookies, scroll down.
3. Using your personal data
- Administer the website;
- Improve your browsing experience by personalising the website;
- Enable your use of the services available on the website;
- Send to you goods purchased via the website, and supply to you services requested or purchased via the website;
- Send statements and invoices to you, and collect payments from you;
- Send you general (non-marketing) commercial communications;
- Send you email notifications which you have specifically requested;
- send to you our newsletter and other marketing communications (relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can update your communication preferences any time by clicking HERE
- Provide third parties with statistical information about our users – but this information will not be used to identify any individual user. We will not provide your personal information to any third parties for the purpose of direct marketing without your express consent.
4. Other disclosures
- To the extent that we are required to do so by law;
5. Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.
6. Policy amendments
7. Your rights
You may request a copy of any personal information we hold about you by emailing our Data Protection officer email@example.com or by calling 01274 202222
You may instruct us of your communication preferences HERE
8. Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites, so please review their respective privacy policies personally.
9. Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
What are cookies?
Cookies are simple, small text files that contain tiny amounts of information. They are not inherently dangerous and cannot harm you or your computer however, depending on the cookie and who controls it, they can be used to to monitor your internet usage and used for purposes such as targeting you with relevent adverts.
Cookies are are placed on your computer when you visit particular websites and, broadly speaking, they are used to perform three types of task:
- Essential cookies. These provide necessary functionality without which the website will not work, for example in the case of shopping cart type websites.
- Enhancement cookies. These cookies are not essential and the website will work without them, however they improve both your experience whilst using the website and often provide the website owner with important information about their website use. An example may be Google Analytics.
- Targeting cookies. These are cookies which follow your internet usage, often across multiple websites. They may track your internet searches, purchases, and other habits so that you may be presented with information pertinent to you personally. An example of such cookies may be with Google Adwords.
Cookies may also be first party (in the case of most web statistics cookies) or third party (in the case of social network cookies or Adwords cookies). This means the primary use of the cookie data is with the website owner, or another party respectively.
Most internet browsers provide the facility to disallow cookies – a simple internet search will provide you with the information for being able to perform this task for your particular browser. Be aware, however, that this function is often non-specific and, in activating it, you may prevent some websites from using essential functionality cookies.
What cookies do we use?
Here is a list of cookies and their associated function.
- Session cookie. This allows us to track the hits on the various pages of our website. Accordingly we can use this information to improve our content and navigation. Absolutely no personally identifiable information is retrieved. This is a first party enhancement cookie.
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